FAQ's
Is the mug included?
Is the mug included?
No, you get the cozy only. Slip it onto your own favorite mug.
How Long Does Shipping Take
How Long Does Shipping Take
Orders are processed within 1-3 business days. Shipping usually takes 10-15 business days, depending on your location. You'll receive a tracking number once your order is shipped.
30 Day Returns
30 Day Returns
At DonZips, your satisfaction is our priority! We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.
Whether your item arrives defective, damaged, or you simply change your mind, you can request a return within 30 days of delivery.
Defective or Damaged Items
If your order arrives damaged or defective, please contact us within 30 days of receiving it so we can help resolve the issue.
Changed Your Mind?
No worries! If you're not completely satisfied with your purchase, you can request a return within 30 days after your order has been delivered.
How to Request a Return
Simply contact our customer support team with your order number and reason for returning. We'll guide you through the return process.
Thank you for shopping with DonZips! We appreciate your support and want you to shop with confidence.